Important Message from our CEO - Weather Event March 2025

Update 09 March 2025, 6:30pm

Important Update

Please follow all local council advice and stay informed. Due to the latest updates, we are closely monitoring the situation and prioritising the safety of our patients and staff. A decision regarding our business operations will be made tomorrow morning.

For the latest official updates, please visit the Local Disaster Dashboard: https://dashboard.goldcoast.qld.gov.au/

Thank you for your patience and understanding. Stay safe and follow local advice.

Update 09 March 2025, 3:30pm

We are committed to ensuring all our patients can access the care they need while prioritising safety. Please see the following updates regarding our services for tomorrow:

Hospital Services

• Open for inpatient admissions
• Hospital in the Home (HITH) will continue via telehealth

Private Practice

• Private practice will operate as normal for all psychiatrists, except Dr Paxie Olm, who will be providing telehealth appointments
• If you are unable to safely travel, please call (07) 5586 4950 from 9:00 am on Monday to arrange a telehealth consultation or reschedule

Day Programs

• We encourage attendance if it is safe for you to travel, but understand some may not be able to
• For those attending, day programs will run as a combined group to ensure continued support.

Your safety is our priority. Please reach out if you have any concerns.

Stay safe, and we appreciate your understanding.

Update 07 March 2025, 10:00am

Our phone lines are currently down. For admissions or urgent hospital enquiries, please contact us on our temporary number: 0439 189 450.

We are working to have our phones diverted to this line as soon as possible. Thank you for your patience.

Update 6 March 2025, 4:00pm

We are working to have our phones diverted to this line as soon as possible. Thank you for your patience.While Currumbin Clinic remains open, your safety and well-being are our top priorities. As we continue to monitor the severe weather, we’ve made some adjustments to ensure the safety of our patients, staff, and visitors. Our Disaster Management Committee is actively working with local authorities to stay ahead of developments.

CURRENT PATIENTS

• Inpatient care continues as usual, and group programs will still be provided. If you have any concerns, please speak with your nurse.
• Discharges will proceed as planned. If road closures prevent you from getting home, speak with your nurse so we can support you in making alternative arrangements.
• Onsite support: Both Dr. MacDonald and I will be onsite during the most concerning period of the weather event to ensure patients and staff are fully supported.
• Psychiatrist availability: Some psychiatrists may be unable to offer face-to-face appointments. Where possible, they will provide telehealth consultations. If telehealth is not an option due to service disruptions, you will be temporarily allocated to a psychiatrist who is available onsite.
• Safety precautions: Please take extra care if you are going outside, as conditions may be hazardous. As the cyclone intensifies, we will restrict entry and exit to the hospital to keep everyone safe. The safest place for you is inside the building.

HOSPITAL IN THE HOME

• Hospital in the Home services will be provided via telehealth. Patients will be contacted to arrange their sessions.

UPCOMING PATIENTS

• We will continue to accept inpatient admissions.
• Day programs for Thursday and Friday have been cancelled.
• If you cannot attend your appointment or admission, please call admissions 1800 119 118 to reschedule.
• Private practice appointments have been converted to telehealth, and patients are being contacted with details.

STAFF & VMOs

• If you are unable to attend your shift, please notify your manager ASAP.
• Urgent updates will be sent to your personal email on file and shared in our closed Facebook group.
• EAP support is available via Loti or through your manager.

VISITORS

• Check road closures before travelling. If needed, staff can assist with alternative communication options for connecting with loved ones.

COMMUNITY

• Severe weather can be stressful. Please take care of your mental well-being. If you need support, speak to your GP, or reach out for help.
• Check out our blog for tips on managing stress and anxiety during severe weather: Protecting Your Mental Health During Extreme Weather Events | Currumbin Clinic

We appreciate your patience and cooperation as we navigate this weather event together. Please stay safe and reach out to staff if you have any concerns.